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  1. PopSockets
  2. Ordering and Purchasing

Ordering and Purchasing

Articles related to the order process, payment methods, and tracking orders.

Order Queries

  • I'd like to cancel my order.
  • My order arrived incorrect or incomplete.
  • I'd like to know the status of my order.
  • I'd like to change an item in my order.
  • I haven't received my confirmation email or my tracking info.
  • I put in the wrong email address.
See all 8 articles

Shipping & Delivery

  • Tracking Your Order
  • Delivery Costs and Times
  • What should I do if my tracking shows my package has been delivered, but I haven't received it?
  • Which shipping services do we use?
  • Can I get free shipping?
  • I selected "leave my parcel in a safe place" and have not received my parcel?

Store Accounts and Credits

  • How do I update my customer account?
  • What is Store Credit and how does it work?
  • How to Use Store Credits
  • Accessing Your PopSockets Account

Payment Methods

  • I entered my billing info incorrectly.
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