I selected "leave my parcel in a safe place" and have not received my parcel?

Customers that select for AusPost to "leave my parcel in a safe place" accept all responsibility for the parcel. PopSockets AU is not responsible for the safety of your parcel after it has been delivered. If you are concerned about the safety of your parcel, please do not select this option.

If you have not received your parcel but it has been scanned as "delivered" on the Australia Post online tracking service, you should contact Australia Post immediately. Please visit https://auspost.com.au/receiving/delayed-lost-or-damaged-items/find-a-missing-item for more information on lost parcels.